TWM, part of the Pilot Group, Brings Electrical Vehicle Charging Solutions To Exchange Quay
Location: Exchange Quay, Manchester
Problem: Rising demand for EV charging from office tenants using the multi-storey car park
Solution: Five Pilot Group EV Plus+ charging stations to supply ten parking bays in the car park
Key Benefits:
- 8″ touch screen for ultimate functionality
- Accepts all cashless payments methods
- Parking meter functionality
- Charge two cars simultaneously with no power output degradation
- Advertising revenue capability
- Remotely adjustable power output
- Monitor usage and revenue generation through adjusting tariffs
TWM is part of a collection of businesses known as Pilot Group that specialise in new and innovative technologies. Pilot Group, who are continuing to support cities and businesses across the UK and Ireland in the race to become carbon neutral, have delivered Electrical Vehicle Charge Point solutions to Exchange Quay in Manchester.
Exchange Quay is one of the North West’s most high-profile office schemes, providing world class offices to rent in Salford Quays with a Grade A specification.

The business approached Pilot Group to find an Electrical Vehicle charging solution to their office tenants who use the multi-storey car park. Following a site visit and understanding Exchange Quay’s requirements, Pilot Group provided a full EV Charging solution for the car park which included the delivery of 10 EV parking bays.
The installation included five PG EV Plus+, a commercial floor mounted pedestal dual-socket charger. Using the integrated payment terminal, EV drivers can pay for charging sessions with contact/contactless and swipe using a credit/debit card, as well as e-wallet, making the user experience as easy and simple as possible with a tap and go.
The Plus+, which features a touchscreen, also offers charging revenue, parking revenue and advertising revenue.
In Exchange Quay’s solution, advertising and overstay charging features were included that will provide a pay back on their capex invested in just three years. The installation also included crash protection using stop wheels, parking bay marking and signage.
Paula Tidmarsh, Estate Manager at Exchange Quay, said:
“From start to finish the service provided by Pilot Group was excellent. We wanted a solution to our lack of Electrical Vehicle charge points and Pilot Group delivered this solution.
“We’re extremely excited to be offering EV charge points to our tenants and we hope that they are taken advantage of, or they inspire some customers to take advantage of them.”
Archie MacPherson, Managing Director at Pilot Group said:
“At Pilot Group we are passionate about sustainability and preserving our natural environment, that is why we look for sustainability in all our solutions.
“We’re delighted when we introduced Electric Vehicle Charge Points to our vast portfolio and as an EV driver myself I’m acutely aware of the limited infrastructure currently in place.
“We’ve been on a mission to promote and encourage the implementation of an electrical charging infrastructure to enable the adaptation to a cleaner electric vehicle future.
“Working with Exchange Quay to provide them with Electric Vehicle Charge Points has been a pleasure and we’re thrilled that the installation has given their tenants an EV option moving forward.”
Pilot Group EV offer a full turnkey solution including supply of Charge Points and Charge Point Management System (CPMS) with support, installation and maintenance service.
Pilot Group are the first to offer an option of an open and closed loop payment system in AC charging devices via a point of sales device on the unit. By adding cashless transaction technology, operators can provide consumers with a more convenient way to pay including Credit and Debit Card and E-Wallet payment solutions, which includes both Apple Pay and Google Pay. The closed loop solution offers absolute convenience to customers, residents, employees and students by allowing payment via prepaid RFID cards.
Click here for more information on Pilot Group EV charging.